In order to salary package certain benefits we require you to provide or hold (and continue to hold) original supporting documentation to substantiate any expenses that you salary package. You will need to retain the supporting documentation for a period of seven years.

Examples of the supporting documents needed for each type of payment are:

Expense where documentation needs to be supplied for a payment to be made Expense where documentation needs to be retained by employee Documentation required to be retained by employee
General expenses that include GST
Mortgage repayment
(other than remote area housing)
Mortgage statement showing the payments that are being salary packaged and closing balance
Entertainment expenses Rent (other than remote area housing)
Rental agreement & evidence of payments made (eg. bank statement/statement from real estate agent)
General insurance
Personal loan repayments (other than for remote area housing loan) Loan statement showing the payments that are being salary packaged and closing balance
Utilities that attract GST Credit card repayments  Credit card statement showing the repayments made
Motor vehicles School fees (other than any components attracting GST) Invoice from school
In-house benefits Health insurance (other than where GST applies) Statement from health fund showing premium paid/due
Child care where GST applies Rates, water charges and taxes Invoices
Home maintenance/improvements Life Insurance Statement showing premium paid/due
Medical/Dental where GST applies
HECS-HELP ATO statement showing payments made to reduce outstanding balance
Remote area housing expenses Medical/dental costs (other than where GST applies) Invoices
Relocation expenses
Laptops
Mobile phones
Superannuation
Travel
Car parking

Please note: Where any required supporting documentation is not provided, payments will not be made.

You can easily update your supporting documents via your online account

Register for online access

Before you login to your account, make sure you have registered for online access first.

Register for online access

Login to AccessPay online

Upload via your online account

Disclaimer: Names, addresses, product details, amounts, figures and persons shown in the video are for illustration purpose only. Any resemblance to real persons, real names, real life situations or real locations is purely coincidental. Your privacy is important to us and we value the trust you place in us by sharing your personal information. If you need more information to understand how we collect, use, store, communicate and disclose your personal information, please refer to our privacy policy here.