When you start salary packaging, we make payments on your behalf or pay money back to you for expenses you have already paid. For us to be able to do this, you need to supply relevant supporting documents. We can then make payments up to the value of the supporting documents you provide.

Examples of the supporting documents needed for each type of payment can be found below:

Each pay, we’ll confirm to you that your payments have been made. To check the details of these payments and how many more payments we can make before updated supporting documents are required, simply log in to your online account.

Details of the number of payments remaining before your documents need to be updated will be shown alongside each payment.