How to Activate your Replacement Plastic Card

Follow these activation instructions if you are activating your replacement salary packaging card. Replacement cards are issued because your current salary packaging card is about to expire or has recently expired.


Activate your replacement plastic card via the Activation Portal

Watch the video below on how to activate your replacement card:

Frequently Asked Questions

  • Can I keep the same PIN?

    Your card will arrive with a new PIN. We recommend you change your PIN as soon as you receive your new card. You can change your PIN back to your old PIN if you prefer.

    To change your PIN, visit pin.emerchants.com.au.

  • What happens to my digital card?

    Your digital card is linked to your plastic salary packaging card and expires at the same time as your plastic card, so you need to remove it from your mobile device and add your new one.

  • Will my replacement card work in the same way?

    Yes, once activated, your replacement card works in exactly the same way as your previous card. You can still check your balance, view transactions and access rewards, via the AccessPay App or your AccessPay account.

The AccessPay Salary Packaging and Meal Entertainment Card is a prepaid, reloadable Mastercard issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131. Please consider if this product is right for you. Read the PDS for more information. The Target Market Determination for this product can be found here.

Disclaimer: Names, addresses, product details, amounts, figures and persons shown in the video are for illustration purpose only. Any resemblance to real persons, real names, real life situations or real locations is purely coincidental. Your privacy is important to us and we value the trust you place in us by sharing your personal information. If you need more information to understand how we collect, use, store, communicate and disclose your personal information, please refer to our privacy policy here.