We’re a leading, national salary packaging provider, having helped employers and employees make the most of their benefits since 2001. We have the knowledge, expertise and capability to support a wide range of needs across general salary packaging and novated leasing.
We’re here to help you
Providing great value service is our motivation which means we put our customers first.
We understand the value of customer service and deliver a great service experience by:
- being friendly, caring, respectful and helpful
- listening and asking to ensure we understand
- finding a fair way to meet our customer’s needs
- getting it right the first time
- following through until we reach a solution.
We’re committed to full transparency across all aspects of our service and explain our fees clearly and simply, ensuring there are no hidden costs.
The employers and employees we support are more than customers; they are partners. We work together to create tailored solutions that work.
When you salary package with AccessPay, you have 24-hours-a-day, seven-days-a-week access to your online account so that you can check your packaging details anytime. We also provide personal and tailored assistance whenever it’s needed: we regularly visit work sites to provide employees with the most up-to-date information about the benefits available to them and how this can help boost the value of their take-home pay.